Terms & conditions

STUCKIES AB with organizational number 559204-4803 is handling purchases taking place on Stuckies.se. For information regarding how your personal data is handled - please refer to the regulations about GDPR paragraph 11. VAT number: 559204480301.

All prices are listed in Swedish kronor (SEK) and include VAT in EU. The total cost of the purchase will be clearly stated before final order placement and includes all costs associated with the purchase including any shipping costs. Please note that additional costs (customs duties) may apply that we do not account for such as any possible costs/taxes that might occur when you pick up your package in your local country.

3. Delivery

We aim to process and ship all orders within 1–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking details.

Shipping Times:

• Sweden: 1–3 business days
• EU countries: 3–7 business days
• Non-EU countries: 5–14 business days

Please note that delivery times may vary depending on your location and potential customs processing delays.

Shipping Costs:

Shipping costs are calculated at checkout based on your location and the weight of your order. Any applicable customs duties or taxes are the responsibility of the customer and may

We ship your goods with PostNord Sverige AB and Early Bird.

Costs associated with shipping are stated in connection with the purchase.

Delivery Options

Secure Delivery: PostNord MyPack Home Small - Our recommended option for enhanced package security. Your package will require a signature upon delivery, ensuring a reliable and secure experience.

Standard Delivery: Postnord Fast delivery to mailbox or Early Bird - Enjoy the convenience of having your package delivered directly to your mailbox. Please note that these options does not require a signature upon delivery. Download the Postnord App to check the estimated time of delivery to your mailbox.

NOTE! Standard Delivery is at your own risk, and we do not compensate for lost packages.

If you wish to cancel an item, you must do so within 10 minutes of ordering. We will do our best to cancel your order in time, but we cannot guarantee it will be stopped before shipment.

To cancel your order, e-mail us with the following:

Subject: Cancellation of order number X

Write why you would like to cancel and tell us if you want to cancel your full order or only some product/products.

Our e-mail address is hello@stuckies.se.

If there is an error on STUCKIES®, you should, within a reasonable time after you discover it, notify us (by e-mail) of the error. We will then inform you on how to proceed. 

We offer a 14-day return and exchange policy from the day you receive your item. To be eligible for a return, the item must be unused and in its original condition, with all packaging and tags intact.

For customers outside the EU/EEA, the return policy applies only to products purchased at regular price. Items purchased at a discount or as part of special offers (such as bundle deals) are not eligible for return unless otherwise agreed.

Customers within the EU/EEA are entitled to return all products, regardless of price or offer, in accordance with applicable consumer protection laws.

To begin a return or exchange request:
Please contact hello@stuckies.se and state the following:

1. Your order number
2. What you would like to return and why

You will be assisted by the STUCKIES® team in processing the return.
Please note that we are a small team, and we will do our best to get back to you as soon as possible!

In the case of international deliveries, local customs duties and taxes may apply. These are only determined when the parcel arrives at local customs in the country to which the parcel was sent. STUCKIES® cannot predict or control these fees. It is the customer's responsibility to pay extra customs clearance fees if/when they apply.

We offer secure payment options through Shopify Payments, PayPal, and Swish via Quickpay.

Our website is powered by Shopify, which is PCI DSS Level 1 certified, ensuring the highest security standards for payment data. (shopify.com)

Quickpay (Swish Payments): For Swish transactions, we use Quickpay as a payment gateway. Quickpay is PCI DSS Level 1 certified, ensuring that your payment details are processed securely. (quickpay.net)

All transactions are securely processed, and payment information is handled according to the highest security standards. Payments are made in SEK (Swedish Krona), and any currency conversion fees are the buyer’s responsibility.

1. Introduction

At STUCKIES®, we respect your privacy and comply with GDPR. This policy explains what data we collect, how we use it, and your rights.

2. What Data We Collect

Contact details (name, email, phone number, address)

Order details (purchases, payment method, shipping information)

Technical data (IP address, browser type, cookies)

3. How We Use Your Data

We process your data to:

Fulfill orders and deliveries

Communicate about orders

Comply with legal requirements

4. Third-Party Services We share data with:

Payment providers (Shopify Payments, PayPal, Quickpay)

Logistics partners (for shipping and warehousing)

These providers process data securely and in compliance with GDPR.

5. Your Rights

Under GDPR, you can:

Request access to your data

Correct or delete your data (unless legally required to retain it)

Opt out of marketing communications

To exercise your rights, contact us at hello@stuckies.se.

6. Contact For privacy inquiries, contact: Email: hello@stuckies.se