FAQ

How should the STUCKIES® socks be washed?

For the longest durability, the socks should be washed inside out in our laundry bag. Cotton: Wash at 40 ° C and let the socks air dry. Wool: Wash at 30 ° C and let the socks air dry.

How are STUCKIES® socks on sensitive skin?

We are aware that babies have sensitive skin and therefore it is important for us to have the socks certified with STANDARD 100 by OEKO-TEX®. On the inside of the shaft there are dots of 100% silicone that creates a gripping surface on the child's trousers or leg. For babies it is important to use 100% silicone and not mixed materials as they are very sensitive. We recommend wearing the sock over the baby's pants if you notice that the skin becomes irritated. 

Make sure that the feet are not too hot as the skin does not breathe under the silicone dots, which can cause irritation.

How does the packaging look that I will receive?

All orders get delivered in a eCommerce envelope for the package to fit in your mailbox, so that you do not need to pick it up at a sub-post office. But, if you order 5 pairs or more, they will most likely need to be picked up at a sub-post office.

What are the shipping costs? 

Within Sweden: 25 SEK
International delivery: 59 SEK

How long is the delivery time?

Within Sweden: 1-4 business days
Outside of Sweden: 2-10 business days

Exceptions for pre-orders - read the product description.

How do I use my discount code?

At the checkout there is a field called “Discount code”, where you enter your code. Make sure there are no spaces before or after the code.

I have placed an order but not received an order confirmation - what do I do?

Please check if the confirmation email has ended up in your spam folder. The confirmation email should be sent immediately, but it may be delayed. If you have not received anything within 24 hours, please contact us so that we can check that everything is right with your order.

Where are the products made?

Cotton socks - Turkey
Wool socks - Lithuania

Who do I contact regarding PR or Social Media collaborations?

You are very welcome to email our Marketing Coordinator, Araya at araya@stuckies.se.